Privacy Policy

At Sable & Sage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or place an order with us.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect the following information:

• Personal information: Your name, phone number, email address, and delivery address.
• Order information: Products purchased, order details, payment status, and transaction references.
• Technical information: Your IP address, browser type, device information, and website usage data, where collected through cookies or similar technologies.
• Customer communications: Information you provide when contacting us about an order, delivery, or product issue.

We collect only the information reasonably needed to operate our business, process orders, and provide customer support.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders.
• Arrange deliveries and communicate shipment updates.
• Respond to customer inquiries and resolve product-related issues.
• Process eligible replacement or exchange requests.
• Improve our website, products, and shopping experience.
• Detect fraud, protect our business, and comply with applicable legal requirements.
• Send promotional communications where permitted and, where required, with your consent.

3. Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Courier and delivery companies.
• Payment processors and payment service providers.
• Website hosting, e-commerce, analytics, and technical service providers.
• Professional advisers or government authorities where required by law.

These parties may process information according to their own privacy practices and applicable requirements.

4. Payments

Payments are processed through the payment methods made available at checkout. Depending on the method used, your payment information may be handled directly by a third-party payment provider. We do not intend to store complete payment card details on our own systems.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, understand website traffic, and improve your experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security and Retention

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic storage or transmission is completely secure.

We retain information for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, resolve disputes, and meet applicable legal obligations.

7. Your Privacy Choices

Subject to applicable law, you may contact us to request access to, correction of, or deletion of your personal information. Some records may need to be retained for legal, accounting, or legitimate business purposes.

You may also contact us to opt out of promotional emails where applicable.

8. Third-Party Links

Our website may contain links to third-party websites or services. Sable & Sage is not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before sharing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information improperly, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

For privacy-related questions or requests, contact us at:

Email: sablensagestore@gmail.com

Phone: +92 304 8398939 

Brand: Sable & Sage